Support
Need help with Stone Zen?
If you have a question, need help, want to report a problem, or have a privacy request, contact us below.
Include this in your message
- Your Stone Zen app version
- Your iPhone or iPad model and iOS or iPadOS version
- The level number, if the issue happened during a level
- A short description of what happened and the steps that led to it
- Screenshots or a screen recording, if they help explain the problem
Please do not include passwords, payment details, or other sensitive personal information.
What support can help with
- Bug reports and gameplay questions
- Missing rewarded-ad rewards or ad availability
- Energy, undo, or feather questions
- Game Center-linked cloud save and device-change questions
- In-game purchase or restore questions
- Sound, music, vibration, or performance issues
- Privacy questions and data requests
Progress and device changes
Stone Zen stores progress locally and, on supported Apple devices, backs up supported progress through Unity Cloud Save using the Game Center account signed in on your device. Use the same Game Center account to restore that progress on another supported Apple device. In-progress boards do not sync, progress does not transfer between iOS and Android, and some local-only state may not be recoverable.